Subject: New Reply Received - Order number 6443712047
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Sep 2019 20:54:04 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Order number 6443712047  Ticket comment <div>Got my delivery but when i opened it, it should be 3 longsleeves and 1 tshirt, but you sent me 2 longsleeves 2 tshirt. <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Thursday, September 5, 2019, 2:22 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Ethel,<br><br>Thank you for contacting us.<br><br>I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay.​</div>
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<div dir="ltr">I know that you’ve been waiting for it. It should be with you soon.<br><br>Our courier partner will contact you to arrange a time for delivery.<br><br>Again, please accept our sincere apologies for this unexpected delay.<br><br>Your friends,<br>The Support Team<br><br><br>
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              On
              Wed, 4 Sep at  4:27 PM
              <span class="yiv7550412212separator">,  ethel lintag &lt;[email-masked]&gt;  wrote:
              </span><div>Hi where is my order? It was not delivered yet and i tracked it and it says customer not available for delivery but i did not receive any call from aramex about this shipping. Can you please update it? And can you send it today? Please because tomorrow i’ll be on work. And today is my off i am expecting it to arrive soon but still nothing.<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Monday, September 2, 2019, 1:27 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Ethel,<br><br>
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<div style="margin:0in 0in 0.0001pt;"><span dir="ltr" style="font-size:10.5pt;">Thank you for contacting us.</span></div>
<div style="margin:0in 0in 0.0001pt;"><span style="font-size:10.5pt;"> </span></div>
<div style="margin:0in 0in 0.0001pt;"><span dir="ltr" style="font-size:10.5pt;">It’s
great to know that we’re able to assist you – this makes all our efforts
worthwhile.</span></div>
<div style="margin:0in 0in 0.0001pt;"><span style="font-size:10.5pt;"> </span></div>
<div style="margin:0in 0in 0.0001pt;"><span style="font-size:10.5pt;">We’re
here to build the best online shopping experience for you and it’s always
encouraging to hear positive feedback.</span></div>
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<div><span style="font-size:10.5pt;">Your friends,</span></div>
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<span style="font-size:10.5pt;">The </span><span style="font-size:10.5pt;">S</span><span style="font-size:10.5pt;">upport Team</span>
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              On
              Sun, 1 Sep at 10:08 AM
              <span class="yiv7550412212separator">,  ethel lintag &lt;[email-masked]&gt;  wrote:
              </span><div>Okay thanks<div class="yiv7550412212yqt0510163670" id="yiv7550412212yqtfd66808">
<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a>
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<div>On Sunday, September 1, 2019, 1:08 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Ethel,<br><br>Thank you for shopping with us.<br><br>We'd like to confirm you that order 6443712129/6443712047 has not been placed successfully as we were unable to capture the payment.<br><br>Few minutes later we captured your payment and you order has been placed successfully under order id 6443712156.<br><br>The order is already shipped from our ware house. usually for standard delivery it takes 2 - 3 business days.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,</div></div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/143214