Subject: New Reply Received - Re: You haven't collected order number 9753883476
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Sep 2019 08:28:32 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: You haven't collected order number 9753883476  Ticket comment <div>Its not me selected .   I ordered in ibn battuta mall. Your staff told order can be recieved in same store. So how come it is in sharjha?</div>
<div id="yMail_cursorElementTracker_1567412808575"><br></div>
<div id="yMail_cursorElementTracker_1567412809043">This is very poor service from max n not acceptable.</div>
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<div id="yMail_cursorElementTracker_1567412894988">jayson </div>
<div id="yMail_cursorElementTracker_1567412896772">0553523751</div>
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<br><div id="yMail_cursorElementTracker_1567412773886">
<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0;"> <div style="font-family:Roboto, sans-serif; color:#6D00F6;"> <div></div>
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<div>On Mon, 2 Sep 2019 at 12:24, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6;"> <div id="yiv6042290810"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
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<div dir="ltr">Hi Jayson,</div>
<div dir="ltr">
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;"><br></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">Thank you for getting in touch with us.</div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">
<br style="font-weight:inherit;">Once the order is placed after that we are unable to change or amend anything in the order.</div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;"><br></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">As we can check the store which you have selected for pick up is Sharjah City Centre. Your order ID 9753883476 is now ready for collection.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;"><br style="font-weight:inherit;"></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">Feel free to reach out to us if you need any further assistance.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;"><br style="font-weight:inherit;"></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">Your friends,</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont,;">The Support Team</div>
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<div class="yiv6042290810yqt7616189440 yQTDBase" id="yiv6042290810yqtfd28807"><div class="yiv6042290810freshdesk_quote">
            <blockquote class="yiv6042290810freshdesk_quote">
              On
              Mon, 2 Sep at  8:20 AM
              <span class="yiv6042290810separator">,  [email-masked] &lt;[email-masked]&gt;  wrote:
              <br>I have ordered from ibn battuta mall. So I need to collect from there only.<br></span><div id="yiv6042290810ymail_android_signature"><a rel="noreferrer" id="yiv6042290810ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0;"> <div style="font-family:Roboto, sans-serif;color:#6D00F6;"> <div></div>
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<div class="yiv6042290810freshdesk_quote"><blockquote class="yiv6042290810freshdesk_quote">
<div>On Mon, 2 Sep 2019 at 8:19, j'son</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6;"> I need my order to be delivered to ibn battuta max store <br><div id="yiv6042290810ymail_android_signature"><a rel="noreferrer" id="yiv6042290810ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0;"> <div style="font-family:Roboto, sans-serif;color:#6D00F6;"> <div>On Mon, 2 Sep 2019 at 8:00, Max Fashion</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6;"> <div id="yiv6042290810">

 

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										Pick it up in-store now
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px;">You haven't collected your order yet.</div>
                            <div style="font-family:Helvetica, Arial, sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020;">Hi jayson dsouza, your order number <span style="color:#00b9e5;"><a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/my-account/order/9753883476?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5;text-decoration:none;">9753883476</a></span> is still waiting for you at the following store. </div>
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                                                                                 <h4 style="margin:0;font-weight:normal;font-size:16px;">Collect your order from:</h4>
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<img id="yiv6042290810ymail_ctr_id_-902170-47" src="https://i1.lmsin.net/website_images/ae/icons/ic-click-and-collect.png">
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	                                                                                                    	<h4 style="margin:0;font-size:15px;">
	                                                                                                    																															<span style="text-transform:capitalize;">Max</span>,
																											 																																																										<span style="text-transform:capitalize;">Sharjah City Centre</span>
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                                                                                                        <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal;">Address :</h6>
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                                                                                                        <div style="margin:0;font-size:14px;line-height:18px;padding-right:40px;">
                                                                                                        																													Sharjah City Centre, 
																											 																		                                   	 																		                                   	 																		                                   	 																		                                     																		                                     	Sharjah,
																		                                     																		                                      																		                                     	United Arab Emirates
																		                                     																		                                     																											 																		                                     	<br>
																													Phone Number: +971 6 5377367
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	                                                                                                        <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal;">Working hours :</h6>
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	                                                                                                        <div style="margin:0;font-size:14px;">Saturday-Wednesday (9AM- 12AM) / Thursday-Friday(9AM-1AM)</div>
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	                                                                                                        <a rel="noreferrer" target="_blank" href="https://www.google.com/maps/dir/Current+Location/Sharjah%20City%20Centre,%20Sharjah,%20Al%20Wada,%20United%20Arab%20Emirates?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:#00b9e5;font-size:12px;font-weight:bold;text-decoration:none;margin:20px 0 0 0;display:inline-block;"><img id="yiv6042290810ymail_ctr_id_-774069-48" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align:middle;padding-right:5px;">Get Directions</a>
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																																			                                      													                                      													                                      								                                      					  								                                      					  													                                      																						  																						  																						  Payment Method:  <br>
																						  		<img id="yiv6042290810ymail_ctr_id_-90956-49" src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="Kiosk Credit Debit card" style="width:100%;max-width:30px;margin:10px 20px 0 0;">
																						  		<span style="font-size:14px;font-weight:bold;vertical-align:middle;">KIOSK CC/DC</span>
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                                                        <div style="line-height:22px;font-size:16px;margin:0;">Please collect it before SEPTEMBER 11th, 2019, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message. </div>
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<td align="left" colspan="1" rowspan="1" width="28%" style="padding-left:15px;"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Items</div></td>
<td align="left" colspan="1" rowspan="1" width="40%" style="padding-left:15px;"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Description</div></td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding-right:10px;"><div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0;">Shipped Quantity</div></td>
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											     											    <a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/161515877?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px;">
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<td align="left" colspan="1" rowspan="1" width="40%" style="padding:15px;">
										<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600;">
									       <strong> MAX </strong>
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									        <br>
									    									      <strong> Slim Fit Formal Pant with Pocket Detail </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">Color: Grey</span> 
											        	  
											        	 <br>
											         												      												         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;">
												          
												           																		        	      Size: 
																		        	     																		        	     34

												          
												          </span> 
						                                     	
						                                   <br>
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<td align="center" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600;">
								        <span style="line-height:22px;font-size:14px;color:#3d4648;">
								       		1
								        </span>
								    </td>
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