Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 05:43:20 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<div class="MsoNormal">I already replied to you!! please find the attached email. See the snapshot below. No receipt was delivered, the items returned are in the attachments and delivered to the representative with this number 0541227145 and the main shipment
 number is 6174278022. Thank you</div>
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<div class="MsoNormal" style="direction: ltr">2 Item from <span style="font-family: Helvetica; font-size: 12px">Full Length Plain Formal Trousers with Pocket Detail and Belt Loops</span>
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<a rel="noreferrer">Sent from </a><a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer"><span style="mso-bookmark:_olk_signature">Mail</span><span style="mso-bookmark:_olk_signature"></span></a><span style="mso-bookmark:_olk_signature">
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer"><span style="mso-bookmark:_olk_replyheader">Splash</span><span style="mso-bookmark:_olk_replyheader"></span></a><span style="mso-bookmark:_olk_replyheader"><br>
<b>Sent: </b>Saturday, October 29, 2022 10:21 PM<br>
<b>To: </b></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="mso-bookmark:_olk_replyheader">[email-masked]</span><span style="mso-bookmark:_olk_replyheader"></span></a><span style="mso-bookmark:_olk_replyheader"><br>
<b>Subject: </b>Returns</span>
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<div><a rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></a></div>
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<div><span style="mso-bookmark:_olk_quotedtext"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 5064908</span></span></div>
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<div><span style="mso-bookmark:_olk_quotedtext"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information
 requested in the trailing email below for us to help us resolve your query.</span></span></div>
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<div><span style="mso-bookmark:_olk_quotedtext"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></span></div>
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<div><span style="mso-bookmark:_olk_quotedtext"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></span></div>
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5064908<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span></span><span style="mso-bookmark:_olk_quotedtext"><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></span>
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<div><span style="mso-bookmark:_olk_quotedtext"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>LSM Automation Bot :
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>مرحبا عميلنا العزيز،</span></span><span style="mso-bookmark:_olk_quotedtext"><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'></span></span>
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>شكر لتواصلك معنا.</span></span>
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>نحن نعتذر بصدق عن المشكلة التي تواجهها ، ومع ذلك ، نرجو منك تزويدنا باسم العناصر التي قمت بارجاعها
 لهذا الطلب بالإضافة إلى إيصال الإرجاع الذي تم تزويدك به من قبل شركة الشحن أو رقم تتبع الإرجاع في وقت استلام العناصر منك.</span></span>
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>ونحن نتطلع الى الاستماع منك قريبا. شكرا لك على مساعدتك!</span></span>
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<span style="mso-bookmark:_olk_quotedtext"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>تحياتنا ,</span></span>
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<span style="mso-bookmark:_olk_quotedtext"><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'>Splash</span></span><span style="mso-bookmark:_olk_quotedtext"><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;mso-fareast-font-family:"Times New Roman"'><span dir="RTL"></span><span dir="RTL"></span>
 فريق دعم العملاء.</span></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5064908