Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 09:45:31 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-A62C6FEC-2004-4735-9976-9729E32431AF rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjQ2NjUzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.E8bJpm4CH5lz2uc9M7GHkjAhDhaCPpk3-InFCFpc2Cs" data-id="2044002466534" alt="Inline image" style="width: 100%"><div><br></div>
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<img class="ymail-preserve-class inline-image-guid-592A96EF-46AF-495D-895A-30BD68B294E9 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjQ2NjUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WrEvg7IamZefiJ-4Hjj1FVPmA26ltcTFcU2CO9q7npw" data-id="2044002466535" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span>Dear: </div>
<div>Please see the first picture; there is no metal clip attached when I received the item. The second picture is screened from your website as the item should be when purchased.</div>
<div>I am hoping for your immediate reply.</div>
<div>Thank you.</div>
<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, October 15, 2022, 9:25 PM, Splash &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv1007229584"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the item as well as an image showing the issue and we will be happy to look into this further.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></div>
<blockquote></blockquote>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5006954