Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Oct 2022 12:07:12 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="ltr">PLEASE IMPROVE YOUR SERVICE. I AM A REGULAR CUSTOMER AND I DON'T WANT TO WASTE MONEY AND MY TIME KEEP ON ORDERING AND RETURNING THE WRONG ITEM FOR HOW MANY TIMES. PLEASE SEND THIS CORRECT ITEM ASAP.<div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTg4NDg1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XDSJwc7VWQ4zJEYdM9RM7kwZUl6Ta7gMd6WtVkQwj0w" data-id="2044001884857" alt="image.png" width="543" height="339"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Oct 9, 2022 at 2:59 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 </div>

<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us.<br>
<br>
We have forwarded the images to our concerned team at this time to ensure such instance does not repeat. We will request you to please return the item<br>
at this time for a return and refund by one the following steps:<br>
 </div>

<div>1.You can let us know the name of the exact item which you wish to return and we will be happy to create the return for you.</div>

<div>2. You can also book the return online. You can log into your account and go to Order History. <br>
Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
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We will be closing this case for now however, if you need any further assistance or believe the issue is still not resolved please feel free to reply to this email and we will be happy to assist you further.</div>

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We hope this helps and have a great day! Stay Safe!<br>
 </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4981047