Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 18:00:34 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>Dears,</div>
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<div>Referring to my previous mail, kindly find attached an image from the incorrect item</div>
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<div>Best Regards,</div>
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<div>Haytham<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdd813de2a-52cb-43fc-9f5a-2934d3234699" class="inline-image-global inlined-image-cid-d813de2a-52cb-43fc-9f5a-2934d3234699" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTg1ODYzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jUqLvymKV39fLCZz45amnGTE1yVjrZHkSrGR-NkmkHY" data-id="2044001858634" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, 8 Oct 2022 at 10:29 am, haytham hosam</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2614552179"><div>
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        <div dir="ltr">Dears,</div>
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<div dir="ltr">Kindly be informed that I already sent the link &amp; name of the item I paid for, find below the link of this item:</div>
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<a href="https://www.splashfashions.com/sa/en/Women/Clothing/Nightwear/Sets/SPLASH-Sustainable-3-Piece-Printed-Nightwear-Set/p/162939401" class="yiv2614552179enhancr_card_5976232680" target="_blank" rel="noreferrer">Shop Sustainable 3-Piece Printed Nightwear Set Online | Splash Saudi</a><br>
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<div id="yiv2614552179ydpd631ee36enhancr_card_5976232680" style='max-width: 400px; font-family: YahooSans, "Helvetica Neue", "Segoe UI", Helvetica, Arial, sans-serif; position: relative' class="yiv2614552179ydpd631ee36yahoo-link-enhancr-card yiv2614552179ydpd631ee36ymail-preserve-class yiv2614552179ydpd631ee36ymail-preserve-style">
<a href="https://www.splashfashions.com/sa/en/Women/Clothing/Nightwear/Sets/SPLASH-Sustainable-3-Piece-Printed-Nightwear-Set/p/162939401" style="text-decoration:none !important;color:#000 !important" class="yiv2614552179ydpd631ee36yahoo-enhancr-cardlink" target="_blank" rel="noreferrer"></a><table border="0" cellpadding="0" cellspacing="0" style="max-width:400px" class="yiv2614552179ydpd631ee36card-wrapper yiv2614552179ydpd631ee36yahoo-ignore-table"><tbody><tr><td colspan="1" rowspan="1" width="400"><table border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:400px;border-width:1px;border-style:solid;border-color:rgb(224, 228, 233);border-radius:2px" class="yiv2614552179ydpd631ee36card yiv2614552179ydpd631ee36yahoo-ignore-table"><tbody>
<tr><td colspan="1" rowspan="1" bgcolor="#000000" style="background-color:rgb(0, 0, 0);background-size:cover;position:relative;border-radius:2px 2px 0px 0px;min-height:175px" class="yiv2614552179ydpd631ee36card-primary-image-cell"><table border="0" cellpadding="0" cellspacing="0" style="width:100%" class="yiv2614552179ydpd631ee36card-overlay-container-table yiv2614552179ydpd631ee36yahoo-ignore-table"><tbody><tr><td colspan="1" rowspan="1" bgcolor="transparent" style="background-color:transparent;border-radius:2px 2px 0px 0px;min-height:175px" class="yiv2614552179ydpd631ee36card-overlay-cell"><table border="0" style="width:100%;min-height:175px" class="yiv2614552179ydpd631ee36yahoo-ignore-table"><tbody><tr>
<td colspan="1" rowspan="1" style="text-align:left;padding:15px 0 0 15px;vertical-align:top" class="yiv2614552179ydpd631ee36card-richInfo2"></td>
<td colspan="1" rowspan="1" style="text-align:right;padding:15px 15px 0 0;vertical-align:top" class="yiv2614552179ydpd631ee36card-actions"><div class="yiv2614552179ydpd631ee36card-share-container"></div></td>
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<tr><td colspan="1" rowspan="1"><table align="center" border="0" cellpadding="0" cellspacing="0" style="background:#fff;position:relative;width:100%;max-width:400px;border-radius:0 0 2px 2px;border-top:1px solid rgb(224, 228, 233)" class="yiv2614552179ydpd631ee36card-info yiv2614552179ydpd631ee36yahoo-ignore-table"><tbody><tr>
<td colspan="1" rowspan="1" style="background-color:#ffffff;padding:16px 0 16px 12px;vertical-align:top;border-radius:0 0 0 2px"></td>
<td colspan="1" rowspan="1" style="vertical-align:middle;padding:12px 24px 16px 12px;width:99%;font-family:YahooSans, Helvetica Neue, Segoe UI, Helvetica, Arial, sans-serif;border-radius:0 0 2px 0">
<h2 style="font-size:14px;line-height:19px;margin:0px 0px 6px;font-family:YahooSans, Helvetica Neue, Segoe UI, Helvetica, Arial, sans-serif;color:rgb(29, 34, 40);max-width:314px" class="yiv2614552179ydpd631ee36card-title">Shop Sustainable 3-Piece Printed Nightwear Set Online | Splash Saudi</h2>
<div style="font-size:12px;line-height:16px;margin:0px;color:rgb(151, 158, 168)" class="yiv2614552179ydpd631ee36card-description">Shop Sustainable 3-Piece Printed Nightwear Set Exclusive Online Shopping From Splash Saudi ✓ Fast Delivery for F...</div>
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<div>In case the item was avaliable please </div>
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<div id="yiv2614552179yqt08926" class="yiv2614552179yqt5240413017"><div id="yiv2614552179yahoo_quoted_5757583263" class="yiv2614552179yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Saturday, October 8, 2022 at 08:48:19 AM GMT+3, Splash &lt;[email-masked]&gt; wrote:
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                <div><div id="yiv2614552179"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the correct item which you placed the order for and an image of the incorrect item which you have received. We will be happy to look into this further.</div>

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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

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<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4975314