Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 21:30:53 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">My address </div>
<div dir="ltr">Misfalah</div>
<div dir="ltr">Ibrahim Khalij Road</div>
<div dir="ltr">Al Haram, Makkah</div>
<div dir="ltr">+966570360647</div>
<div dir="ltr">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Oct 2022, at 8:20 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4962482</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4962482<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<span>-</span>-</div>
<div dir="ltr">LSM Automation Bot : </div>
<div>Dear Customer,</div>
<div> </div>
<div>Thank you for reaching out to us.</div>
<div> </div>
<div>We sincerely apologize for the delay in collection of your items. Our returns are meant to be a hassle free process and this is definitely not the kind of experience we want you to have when shopping with us.<br><br>As we can check the return has already been canceled by the courier partner in this order, we request you to kindly share with us your full address and contact number so that we can arrange a return collection for you as soon as possible.</div>
<div> </div>
<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
<div> </div>
<div>Thanks,</div>
<div>Splash Support Team</div>
<div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4962482