Subject: Note Added - [#4746734] Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 12:01:20 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4746734    Subject:  Re: We’ve received your return request.   Requester: omer farooq    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Booking got cancelled with reason: customer request, no pickup. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, September 30, 2022 1:13 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mohammad Hameed Mohammad Fasi &lt;[email-masked]&gt;; Vishwajeet Singh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4746734] - Re: We’ve received your return request.</div>
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<div class="MsoNormal">Hi <a id="OWAAMB0CE88539538401EB1B2E2338DD93179" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a>,</div>
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<div class="MsoNormal">Reminder for collection.</div>
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<div class="MsoNormal">Order ID: 6161802002</div>
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<div class="MsoNormal">NEW Tracking ID: 48315448930</div>
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<div class="MsoNormal">Customer contact : 0594779644 </div>
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<div class="MsoNormal">address jubail tamimi camp1</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 22, 2022 1:23 PM<br>
<b>To:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4746734] - Re: We’ve received your return request.</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Booking got cancelled with reason: no answer. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<span style="mso-ignore:vglayout;margin-left:6px;margin-top:375px;width:226px;height:37px"><img width="181" height="30" style="width:1.8833in;height:.3083in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTQ2MjQ1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9uOm8Cmnor8eccWqDCOWZJwOjQ-hdFOf8chdmRiMZTg" data-id="2044001462456" alt="Logo

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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 20, 2022 12:34 PM<br>
<b>To:</b> Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4746734] - Re: We’ve received your return request.</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<em><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Do the needful ASAP!</span></b></em><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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Problem Statement: Late collection<br>
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Order ID: 6161802002<br>
NEW Tracking ID: 48312239533<br>
Customer contact : 0594779644 <br>
address jubail tamimi camp1 <br>
Assistance Required: Need urgent collection<br>
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Issue Description: Customer raised a return request. But the items are still not collected.<br>
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Please collect the item on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Safa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4746734:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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