Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Thu, 29 Sep 2022 14:06:29 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

A

4781753 - again 2 child tickets

Akshay Berry

A

Akshay Berry

4781753 - again 2 child tickets

checking this

Apoorv Joshi

A

Akshay Berry

4781753 - again 2 child tickets

I will speak to both of these agents. Can you please have a look at one of the child ticket though, the case is escalated to abhilash kutallam multiple times since Aug 30 and dxbteam is in cc as well. no reply from abhilash though.

Apoorv Joshi

A

Apoorv Joshi

I will speak to both of these agents. Can you please have a look at one of the child ticket though, the case is escalated to abhilash kutallam multiple times since Aug 30 and dxbteam is in cc as well. no reply from abhilash though.

already escalated again

Akshay Berry

A

Akshay Berry

already escalated again

Thank you

Apoorv Joshi

M

Hi @akshay.berry1
Please advise us on case id 4936744, if we can close it as lmg internal.

Manish Kumar

A

Manish Kumar

Hi @akshay.berry1
Please advise us on case id 4936744, if we can close it as lmg internal.

go ahead

Akshay Berry

M

Akshay Berry

go ahead

Thank you.

Manish Kumar

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