Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 08:41:28 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div>I already have everything in my splash account.</div>
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<div dir="auto">You can verify the current address there.</div>
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<div dir="auto">Contact number is also the same in splash.</div>
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<div dir="auto">The problem is with your courier.</div>
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<div dir="auto">Please see attached.</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; </div>
<div>Date: 23/09/2022  11:20 am  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4908403] - Returns </div>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We sincerely apologize for this delay. This is definitely not the kind of experience we want you to have when trying to return items. Our returns are meant to be a hassle free process.</div>

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<div>We request you to please share with us your full address and contact number so that we can get in touch with the courier and arrange the collection for you asap.</div>

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<div>The tracking number for your return is:  RP0911220004645  , you can track the return here:  <a rel="noreferrer" href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP0911220004645">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP0911220004645</a>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

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<div>Your Friends,<br>
The Support Team</div>

	

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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044000506391'>Screenshot_20220923-110914_WhatsApp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4908403