Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 15:24:33 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>Hello again,
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<div>So I just placed the transaction as it appeared that the promo code was working but when the transaction took place it went back to the original price which is very wrong based on your app. </div>
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<div>I’m sending screen shots to show exactly what happened-</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDEzMjY0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b4BVt_kRaF1bO4WWqlTZQySE_lpIo2ApZjNZVA0CGa8" data-id="2043380132647"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDEzMjY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wB4wNfxGvOCP1SnHoY-o3b9ex9KnPzUWfoSL6HrMvDI" data-id="2043380132650"><br>
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<div dir="ltr">This is not acceptable, the transaction should be given as shown. </div>
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<div>On 8 Sep 2022, at 5:58 PM, sara iqbal! &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> Hello, I’m attaching the things you have asked. I did all the things you suggested and it still did not work. 
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDEzMjY1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wnmkrsyNJ9zfUOJyyXJlITiptwhIVr99atJYI11lD84" data-id="2043380132651"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDEzMjY1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hKLfA8ElI72jSkmtWrFHQFMXqcEVvFZq1oSNRmLqZKs" data-id="2043380132652"><img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDEzMjY1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tjfAep4rY8oAvjdnSyPMoPUvZxHJRvfGQXgoL-ibhUs" data-id="2043380132654"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 8 Sep 2022, at 1:08 PM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we have checked and it appears that the promo code is working fine at this time. We request you to please try clearing your<br>
Browser cache/cookies, using a different browser or if you're using the app then please try reinstalling it. Also, please ensure that the same promo code has not been used before.</div>
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<div>Please try following the above steps and if the issue still persists, please share the following details with us:</div>
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1. Screenshot of the error you are receiving.<br>
2. App version or Browser you are using.<br>
3. iOS/Android Version<br>
4. Country of access</div>
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<div>We hope this helps and please do not hesitate to write back to us if the issue persists. We will be happy to help!</div>
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<div>Your Friends,<br>
The Support Team</div>

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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2043380132641'>image0.jpeg</a><br />2. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2043380132642'>image1.jpeg</a><br />3. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2043380132644'>image2.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4846069