Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Fri, 5 Aug 2022 16:05:39 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

A

Apoorv Joshi

Let me check this Akshay, and give them all a warning regarding this. They have already been told of this and still repeating the same is not acceptable. I will make sure they do not repeat this. I will speak to the team.

4685291 - again no customer details shared with the team

Akshay Berry

N

Akshay Berry

4685291 - again no customer details shared with the team

Apologies. We will inform the team to get the customer details before doing any escalations. We will take strict action against the agent, if not done.

Nikhil Bishnoi

N

Hi @akshay.berry1 Do we have to do anything on 4694955 or mark it as Spam. It is regarding AML from CBUAE.

Nikhil Bishnoi

A

Nikhil Bishnoi

Hi @akshay.berry1 Do we have to do anything on 4694955 or mark it as Spam. It is regarding AML from CBUAE.

spam

Akshay Berry

A

Akshay Berry

spam

done thank you for your help

Apoorv Joshi

A

4693968 - why return for 2020 order?

Akshay Berry

A

Akshay Berry

4693968 - why return for 2020 order?

let me check this

Apoorv Joshi

A

Akshay Berry

4693968 - why return for 2020 order?

Customer is saying here he reported the issue to customer service team on call multiple times about the wrong item issue but no one helped him at that time. Now the customer is saying this is a huge mistake on our part and we need to resolve it for him.

Apoorv Joshi

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