Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jul 2022 06:28:16 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Thank you soo much. And he behavior is very bad and he used bad words. Before i did shoping  in many place. Noon,amzon,shein and my friend recommended me splash but my first disappointed me a lot. He used bad words. Please take a action. I will
 wait for you reply. Thank you</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, July 29, 2022 9:08:42 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4665556] - Delivery
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<div dir="ltr">Hi Mohamed,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr"><strong>We are really sorry to hear that you were not treated well by the shipping company employee. This is definitely not the experience we want our customers to have when they shop with us.<br>
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We take such matters very seriously. We have now sent the feedback to the shipping company and they will surely take action in this regard.</strong></div>
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<div dir="ltr">We have checked and it appears that the following order number: (6157526849) was placed on (25/07/2022). Please note the delivery time frame is 2-4 business days The tracking number for your order is: (47531753861) and you can track it here:
 (<a href="https://www.aramex.com/ae/ar/fm" rel="noreferrer">https://www.aramex.com/ae/ar/fm</a>).</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div dir="ltr">Once again, please accept our sincere apologies for this.<br>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4665556