Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Sun, 24 Jul 2022 09:04:31 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

Apoorv Joshi

Okay

Kindly advise all to work on tickets as agents

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

Kindly advise all to work on tickets as agents

Okay, Mahmoud. Can you please advise me regarding this order 6151595095 - here Mr. Akash Datla has confirmed that the order is lost by driver and the amount has been recovered from the driver already. Can we do the refund. Refund amount is SAR 321

Apoorv Joshi

M

Apoorv Joshi

Okay, Mahmoud. Can you please advise me regarding this order 6151595095 - here Mr. Akash Datla has confirmed that the order is lost by driver and the amount has been recovered from the driver already. Can we do the refund. Refund amount is SAR 321

raise jira to support team asking them to update order as lost in transit and process full refund, attaching response from Akash

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

raise jira to support team asking them to update order as lost in transit and process full refund, attaching response from Akash

Got it. Thanks.

Apoorv Joshi

M

**Any changes in automation or users’ permission will be consider as fatal, and led removing this user from webteam support team**

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

**Any changes in automation or users’ permission will be consider as fatal, and led removing this user from webteam support team**

Got it, will not make any changes to their users.

Apoorv Joshi

M

Apoorv Joshi

Got it, will not make any changes to their users.

thanks @apoorv

Mahmoud Emad Elsayed

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