Subject: New Reply Received - Re:Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 07:20:15 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re:Your refund is on its way  Ticket comment <div dir="auto">Ok, they call me at night already but very far from my place, then after that day EID holiday and told me they will send me after eid. It means today... They dont like to work... <br><br>Sent from my Huawei phone</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>Date: Sun, Jul 17, 2022, 09:44<br>To: [email-masked]<br>Subject: Re: [#4625452] - Re:Your refund is on its way<br>
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	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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We sincerely apologize for this inconvenience caused to you.</div>

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<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0570365812 thrice on 3 different days but didn't receive any response from your end.</div>

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<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items.</div>

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<div>We would request you to please simply order the same items again from our website if available.</div>

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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

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<div>Your Friends,</div>

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<br>
The Support Team</div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">4625452:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4625452