Subject: Review my cancellation fee
From: Uber Support <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 12:38:35 +0000 (UTC)

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Review my cancellation fee

Tuesday, June 7, 2022 at 5:48:11 PM · UberAuto

Hi Seeta,

Thanks for reaching out.

We are sorry to hear about the unpleasant experience you've had on this trip. We always encourage driver partners to take all rides irrespective of the destination of the trip and are upset to know this wasn't the case here.

Based on your feedback, we reached out to the driver partner and made a note on his profile. This note will get recorded by our point-based model and we assure you that necessary actions ranging from sensitizing the driver partner to excluding him from the platform will be taken.

We appreciate you bringing this to our notice.

Sent by Uber on Tuesday, June 7, 2022 at 12:38:34 PM

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