Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Sat, 4 Jun 2022 17:20:32 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

Hi @mohmoud.elsayed
Please advise if we can block this customer on chat
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78826/conversation/608925290298511

Manish Kumar

M

He is not allowing us to close the chat.
The RMA status is reached to the warehouse and he is still to refund it now.
It has already been raised to the dxb team under child ticket£ 4417132

Manish Kumar

M

Manish Kumar

He is not allowing us to close the chat.
The RMA status is reached to the warehouse and he is still to refund it now.
It has already been raised to the dxb team under child ticket£ 4417132

Hi @faraz.lohani @akshay.berry1
Kindly take a look on this child ticket and help us on it on a high prioirty.

Manish Kumar

M

Manish Kumar

Hi @mohmoud.elsayed @akshay.berry1
Please below ticket received with the subject line: The National Bank of Ras Al Khaimah (P.S.C) [RAKBANK-Internal]

And advise if we can close these cases from our end
1. 4447684
2. 4447843
3. 4447845

closing this cases as an internal LMG related from now, Please let us know if there is any further update,
Thanks

Manish Kumar

M

Hi @mohmoud.elsayed

We are not able to check it the available shukranpoints for the cx as we are getting the below error in all the territory

Manish Kumar

M

image.png (81.9 KB)

Manish Kumar

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