Subject: My final fare was higher than the initial estimate
From: Uber Support <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 17:31:18 +0000 (UTC)

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My final fare was higher than the initial estimate

Sunday, May 22, 2022 at 6:21:37 PM · UberAuto.

Sorry to hear about the issues on this trip Seeta.

We are sorry to hear that you are not happy with the fare you have been charged for this trip.

We have reviewed the trip in question and have adjusted the trip fare to INR 67.31 to match our estimate based on your pickup and destination locations. You should see the refund on your original payment method in the next 3-5 business days.

If you have selected an online mode of payment, we request you to clear the outstanding balance. In case you've already made the payment, the difference amount should reflect in your original payment method within 1-3 business days.

If the selected mode of payment is cash, the difference amount will be refunded to your Uber account in the form of Uber Credits. These credits are applied automatically on your upcoming trips.

We appreciate your patience during the review process.

Thanks for bringing this to our attention.

Sent by Uber on Monday, May 30, 2022 at 5:31:17 PM

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