Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Wed, 11 May 2022 06:32:59 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

Hi @mohmoud.elsayed
In case of payment mode NAP for Qatar, as per Hybris refund is processed sucessfully and cx is denying it and asking for RRN/tranaction id.

Please advise how can we get RRN/transaction id as per the payfort the refund status seems uncertain.

For example order id 4666080189

Manish Kumar

M

image.png (57.7 KB)

Manish Kumar

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