Subject: Your customers want conversations
From: Zendesk <[email-masked]>
To: [email-masked]
Date: Tue, 19 Apr 2022 22:02:08 -0400

"" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=54418&elqTrackId=db3b530cc0634502b8a15cf48be0190b&elq=322ae561624f49af9f1973130321ebdb&elqaid=70321&elqat=1>            

Win big with small talk 

Midsized businesses know that conversational customer service is a powerful force for growth. Our newly released CX Trends findings reveal how companies like yours can take it a step further and build lasting relationships. Here’s a sneak peek: 

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70% of customers expect a conversational experience with every interaction

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74% of customers expect agents to have access to all relevant information

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72% of midsized companies want to continue conversations across channels to solve issues

Bad customer service hurts your bottom line. Learn how to create conversational experiences that promote customer loyalty. 

Get the report <https://app.hello.zendesk.com/e/er?s=2136619493&lid=54418&elqTrackId=218b19894afa4782925ff5445b791573&elq=322ae561624f49af9f1973130321ebdb&elqaid=70321&elqat=1>                      

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