Subject: You're invited: Messaging Best Practices for CX
From: Team Zendesk <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 04:31:55 -0400

"Zendesk" <www.zendesk.com?elqTrackId=97f19274b21a43d09e895772687e5a0d&elq=0919398834354235b94af90cef22097c&elqaid=69043&elqat=1&elqCampaignId=12277&elqcst=272&elqcsid=33386>                                     

<https://app.hello.zendesk.com/e/er?s=2136619493&lid=53795&elqTrackId=10ED57585C23F63871F2DFD712D6EC8F&elq=0919398834354235b94af90cef22097c&elqaid=69043&elqat=1>                                                               

Hi Seeta,                                          

61% of Indian customers say they would defect to a competitor after just one bad experience! What’s worse: only 33% of Indian companies feel their customers can easily interact with them

The solution might be in Messaging. Today, Messaging is everywhere and used by everyone. Thanks to its popularity and ease of use, many Indian companies are now moving to Messaging-based customer support (using channels like WhatsApp and Instagram).

But, it’s incredibly tough to get Messaging right the first time around. You’re not alone though. There are global leaders who have gone through this same journey and have emerged successful.

Join us at the webinar - Learn from their experiences, and perfect your Messaging CX strategy.

When: 24th March 2022, 11 AM IST

Speakers: 
*Rahul Menon, Marketing Head, India & SAARC
*Varun Goel, Customer Success Head, India & SAARC
*Sapna Prathap Singh, Manager-Sales Analytics, Customer Care & Trademarks at ITC Limited

What’s in it for you: Find out everything you should know about using messaging to meet and exceed the modern customer’s expectations.

Register for webinar <https://app.hello.zendesk.com/e/er?s=2136619493&lid=53795&elqTrackId=6A5E878329CCE08505EC79482B7C891A&elq=0919398834354235b94af90cef22097c&elqaid=69043&elqat=1>                      

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