Subject: Unlock growth with our CX Trends one-pagers
From: Zendesk <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 23:34:20 -0500

"" <https://app.hello.zendesk.com/e/er?s=2136619493&lid=52894&elqTrackId=8388f7d1a5a744659801ff09fbf7abdd&elq=27593555e199477785f8a8923b8e70f1&elqaid=68508&elqat=1>            

CX Trends personalised findings
It’s time to make your move

Customers have made it loud and clear that they won’t stand for mediocre experiences, and without change midsized companies risk falling behind. Our personalised CX Trends one-pagers <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=3b6e2356691a4b6db9979a246dbe9596&elqTrackId=6bdd094f42444be2adf78e4900d282b3&elq=27593555e199477785f8a8923b8e70f1&elqaid=68508&elqat=1&elqCampaignId=12023> will empower you to be a force for change in your organisation. Take a look at some of our findings:*71% of customers in the Asia-Pacific have higher customer service expectations after last year

*49% of midsized businesses rated themselves high for customer service, but what they offer falls short of customer expectations

*Only 11% of agents working at midsized companies feel empowered to do their jobs well

With so much at stake, midsized companies must act quickly to deliver the quality experiences that customers want and expect. 

See our findings <https://app.hello.zendesk.com/e/er?s=2136619493&lid=52894&elqTrackId=15c8d29e4d404c3f9eedc8fe6c1862d9&elq=27593555e199477785f8a8923b8e70f1&elqaid=68508&elqat=1>                      

CX TRENDS REPORT                                                         
Improve your bottom line

Access our latest research and unlock growth with customer service.

Read the report <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=d948636cb97b4327bef872c4c8818a89&elqTrackId=6bdd094f42444be2adf78e4900d282b3&elq=27593555e199477785f8a8923b8e70f1&elqaid=68508&elqat=1&elqCampaignId=12023>

BENCHMARKING TOOL                                                         
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Benchmark your customer service and see how your business ranks. 

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