Subject: Last Chance: Register for Customer Experience Trends 2022
From: Zendesk <[email-masked]>
To: [email-masked]
Date: Mon, 14 Feb 2022 23:38:31 -0500

The '2022 Zendesk Customer Experience Trends' report is out now

"" <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=fbc1dd7cc6ae4e70bd23fc55f7f47993&elqTrackId=70eccd3a0b2a425d86b2bf6f6d4b66a0&elq=233758ceba954b23aa016d0ff72724a3&elqaid=68546&elqat=1&elqCampaignId=12047>            

Virtual event Start your growth engine

Join us 16 February at 11:00 AM IST <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=fbc1dd7cc6ae4e70bd23fc55f7f47993&elqTrackId=452dd93357e84aeba300535eb50f3498&elq=233758ceba954b23aa016d0ff72724a3&elqaid=68546&elqat=1&elqCampaignId=12047> and we’ll send a ₹500 Baskin Robbins Gift Card your way. You’ll get to find out how to avoid the top five customer service traps that derail growth – before they find you. Here's a sneak peek at our guest appearances and presentations:*Adrian McDermott, Chief Technology Officer, Zendesk, will give an overview of our CX Trends 2022 research and boil it down to our key findings.

*Matt Dixon, author of The Effortless Experience, will speak on his controversial article 'Stop Trying to Delight Your Customers', and discuss how to make sure your customers keep coming back.

*Emily and Amelia Nagoski, co-authors of Burnout, will talk about keeping your teams from feeling overwhelmed and burnt out.

*Mitch Lowe, former co-founding executive at Netflix, will share how he built brands with exceptional customer loyalty

We hope to see you there,
Zendesk 

Register now <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=fbc1dd7cc6ae4e70bd23fc55f7f47993&elqTrackId=a2aa8efb3b474624afa3718ca6d946cd&elq=233758ceba954b23aa016d0ff72724a3&elqaid=68546&elqat=1&elqCampaignId=12047>                      

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Straight from the report

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72% of company leaders view customer service as a critical business priority                                  

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50% of leaders report that their agents feel overworked and undervalued                                 

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60% of consumers say that the pandemic raised the bar for customer service                                  

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"" <https://app.hello.zendesk.com/e/bfs?s=2136619493&lguid=845a40f9b2f94fb582117c7a18987fba&elqTrackId=6bdd094f42444be2adf78e4900d282b3&elq=233758ceba954b23aa016d0ff72724a3&elqaid=68546&elqat=1&elqCampaignId=12047>            

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