Subject: RE: drop payment // [email-masked]
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Mohammed Athar (TCS)" <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 6 Jun 2021 10:54:16 +0000

@Mohammed Athar (TCS)<mailto:[email-masked]>

Added in row # 506.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, June 6, 2021 12:32 PM
To: Jessie Caparas <[email-masked]>
Cc: Mohammed Athar (TCS) <[email-masked]>; Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: Re: drop payment // [email-masked]

External email sender, please take precaution.
Hi Jessie,

Please find below requested details:

Bank Name :  Al-Rajhi Bank
Branch: Al Khobar
Account name:  Sharifa Zayd Ibrahim
Account Number: 375000010006080427182
IBAN Number:  SA6180000375608010427182
Type of Account:  Current

Regards,
Apoorv
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 5, 2021 11:32:01 AM
Subject: RE: drop payment // [email-masked]<mailto:[email-masked]>

@Apoorv Joshi<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>

Please provide the bank details here.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 3, 2021 4:26 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: drop payment // [email-masked]<mailto:[email-masked]>

Hi Jessie,

Please provide the customer bank details & update the same in finance tracker.

Hi @Malik Ismail<mailto:[email-masked]> FYI

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 3, 2021 3:19 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: drop payment // [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Dear Athar,

Please assist to refund the below amount.

Regards,
Apoorv

________________________________
From: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 3, 2021 5:46:06 PM
Subject: RE: drop payment // [email-masked]<mailto:[email-masked]>

Hi Team,

We have received the payment from the customer kindly check the below screenshot FYI.

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
5.04E+20
MADA
2/23/2021
11:25:24
361.9
0
0
355.34
6.56
5.7
0.86
2/23/2021
Purchase
484783******7014
805393
1.05408E+11
14548757/2021-02-23
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 3, 2021 10:48 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: drop payment // [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Jessie,

Please advise if any update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 27, 2021 4:33:44 PM
Subject: RE: drop payment // [email-masked]<mailto:[email-masked]>

@Mohammed Athar<mailto:[email-masked]>

Can you please help us check the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 27, 2021 11:05 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: drop payment // [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Please assist to investigate the below case for Drop payment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 12:10:44 PM
Subject: Re: drop payment // [email-masked]<mailto:[email-masked]>

Hi team.

This customer claim this amount (SAR 361.90 ) deducted from his account and the order is not showing on his list.
The customer provide the attached bank statement.

case id :2401124

customer email : [email-masked]<mailto:[email-masked]>
Card number  ; 4847833751037014

amount : (361.90 ) SAR
date:23/02/2021

Regards
Elharith

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cfed456be90cb4a08d8b708d928c59e72%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637585651501820184%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uxXDrS4jEijx4QEmaHSYuXlnAnKLXHykkpWTlKyLMTQ%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cfed456be90cb4a08d8b708d928c59e72%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637585651501820184%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uxXDrS4jEijx4QEmaHSYuXlnAnKLXHykkpWTlKyLMTQ%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com