Subject: RE: Drop payment fro Kuwait // 8237368452 // 2284515
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 5 May 2021 14:03:42 +0000

@Mustafa Chakki<mailto:[email-masked]>

Kindly check and update the tracker in row # 112 pls.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, May 5, 2021 1:37 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Drop payment fro Kuwait // 8237368452 // 2284515

External email sender, please take precaution.
Hi Team,

Kindly assist to investigate and refund regarding the drop payment case below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 24, 2021 12:58:31 PM
Subject: Drop payment fro Kuwait // 8237368452 // 2284515

Hi Team,

​Customer claims that he tried to place an order on 22/02/2021 , however the the amount is deducted with an invalid order .Please find the details below and do the needful.
Added in the KW Finance tracker as 112 row however there is no response .
Added in the kw finance tracker as 112
https://docs.google.com/spreadsheets/d/1cRAuv2oTjUALyf3DuS_AWpQZTdrAVrEY/edit#gid=989745667

Order No: 8237368452
1. Amount Deducted : 21.600 KDW
2. Date of Deduction: 22/02/2021
3. Customer's Email address :[email-masked]
4. Transaction No/reference id : 105333016289
Please do the needful.

Regards
Shafeeque

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