Subject: RE: Damaged Item Received no response from 3rd party 8243736409
From: Tejinder Singh <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fatma Maher <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Vincent Hillary <[email-masked]>
Date: Tue, 4 May 2021 09:19:40 +0000

Dear Team,

Item taken back in warehouse. RDO closed.
Kindly proceed for refund.

Regards,
Tejinder Singh.

From: Apoorv Joshi
Sent: Sunday, May 02, 2021 3:53 PM
To: Murugapandian Mani <[email-masked]>; Tejinder Singh <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fatma Maher <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Damaged Item Received no response from 3rd party 8243736409

External email sender, please take precaution.
Hi Team,

Kindly advise if return can be arranged for the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 14, 2021 3:28:31 PM
Subject: Damaged Item Received  no response from 3rd party  8243736409

Hi Team,

 Damaged Item Received

Order Date : Mar 20, 2021
Order ID: 8243736409
Tracking ID: 16208308243736409

Assistance Required:Need Return

Issue Description: Customer emailed us informing that she received the item on  3/29/21 but the item which they received is damaged, customer also provided us the picture of damaged item.

Now customer is asking for return and return or exchange the item. We have raised  a child ticket but till no we did not get any updates.

Kindly check and assist.

Regards,
Fatma Maher.

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