Subject: RE: Late delivery: Order ID:7444987056 Tracking ID:FP0325210002242
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, BHRdc Ecomm <[email-masked]>, SuvodipMondal <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Siny Jacob <[email-masked]>
Date: Mon, 3 May 2021 15:07:09 +0000

@BHRdc Ecomm<mailto:[email-masked]> @SuvodipMondal<mailto:[email-masked]>

We are barely getting replies from OLM team.

Can you please help us sort this out?

This order is pending from March FYI

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Monday, May 3, 2021 9:05 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; BHRdc Ecomm <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Siny Jacob <[email-masked]>
Subject: Re: Late delivery: Order ID:7444987056 Tracking ID:FP0325210002242

External email sender, please take precaution.
Hi Jessie,

Please check on the below concern and advise if we can go ahead with refund for this order as the customer is following up for his order on a daily basis.

Thank you for your help.

Regards,
Manish
________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "BHRdc Ecomm" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "siny jacob" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 25, 2021 9:43:34 PM
Subject: RE: Late delivery: Order ID:7444987056 Tracking ID:FP0325210002242

@BHRdc Ecomm<mailto:[email-masked]>

It shows out for delivery since March 26.

Are we going to reattempt or not?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 24, 2021 9:11 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Siny Jacob <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery: Order ID:7444987056 Tracking ID:FP0325210002242

External email sender, please take precaution.
Hi Team,

Kindly assist us to expedite the below delivery.

Problem Statement: Late Delivery

Order Date :Mar 25, 2021
Order ID:7444987056
Tracking ID:FP0325210002242

Customer contact number: 0097336008633 and 00973-34579284

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 3/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "siny jacob" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 1:44:40 PM
Subject: Late delivery: Order ID:7444987056 Tracking ID:FP0325210002242

Hi Team,

Problem Statement: Late Delivery

Order Date :Mar 25, 2021
Order ID:7444987056
Tracking ID:FP0325210002242

Customer contact number: 0097336008633 and 00973-34579284

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 3/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Manish

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