Subject: Re: Store Complaint #2247067
From: Adinath Shitole <[email-masked]>
To: Mahender Singh <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Kelly Louise Thompson <[email-masked]>, Gokul Venugopal <[email-masked]>
Date: Mon, 3 May 2021 09:03:38 +0000

Hi Mahender,

I have reverted to Gokul on this on last Thursday.

Rgds.Adinath
CUG #0543488186
Non-CUG #0508685107

________________________________
From: Mahender Singh <[email-masked]>
Sent: Monday, May 3, 2021 12:40 PM
To: Adinath Shitole <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Kelly Louise Thompson <[email-masked]>
Subject: FW: Store Complaint #2247067

Dear Adinath,

Can we look at the below customer complaint escalation for Shindhaga store.

Regards,

Mahender Singh

+971 563710919

From: Jessie Caparas <[email-masked]>
Sent: Sunday, May 2, 2021 5:53 PM
To: Mahender Singh <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>
Subject: FW: Store Complaint #2247067

@Mahender Singh<mailto:[email-masked]>

Can you help us out on the below complaint?

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 2, 2021 3:39 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Store Complaint #2247067

External email sender, please take precaution.

Hi Jessie,

Kindly advise if any update on the below. Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "prakash iyangar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 30, 2021 2:32:30 PM
Subject: FW: Store Complaint  #2247067

++@Prakash Iyangar<mailto:[email-masked]>

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 29, 2021 6:34 PM
To: Gokul Venugopal <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; JUHI GOEL <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Store Complaint #2247067

External email sender, please take precaution.

Hi Gokul,

Kindly assist to close the below store complaint.

Customer's name: Arfan Nazir

Contact Number: +971 50 643 9074

Also, attaching the invoice. Thank you for your help!

Regards,

Apoorv

________________________________

From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 25, 2021 4:18:43 PM
Subject: Re: Store Complaint  #2247067

Hi Team,

PFA

 Invoice Number: 60241101045213122020

Store :  Shindagha City Centre store

 Product Name: 162854051 LS AOP City Shirt & 162854044 LS AOP City Shirt. Both were Large in SIze. But after 1st wash, they shrink so massively that they become 2 size Smaller in size so the customer went to the store, registered complain, received a call to submit the complaint with sample Shirts, he did and advised to get follow up as a call back. After a few days, no call received, so the customer visited the store again and the store guy behaved so roughly and unprofessionally that security guard had to come to resolve the matter.

Arfan Nazir

M +971 50 643 9074

Kindly look into the matter and resolve asap.

Regards,

Juhi

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com