Subject: RE: Warranty Issue - 9620133440
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 2 May 2021 10:02:16 +0000

Pls arrange for return & process refund.

Regards,
Sachin

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, May 2, 2021 1:07 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Warranty Issue - 9620133440

External email sender, please take precaution.
Hi Team,

Can you please assist to get more details on the below concern regarding warranty. We have already tried checking with the concerned but getting no updates.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 14, 2021 2:45:51 PM
Subject: Warranty Issue - 9620133440

Hi Team,

With regards to Order ID 9620133440, the customer has purchased 162832554 - Medela - Medela Freestyle Flex on Dec 04 and it was delivered on Dec 17. The customer is complaining that she started using this item now, and she is complaining that the item is not working.

Kindly confirm whether there is a warranty for this item and the warranty is for how long.

Kindly assist with the warranty issue. Escalated twice, but there was no response.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com