Subject: Re: Update status 6294524976
From: Shakeeb Arsalan <[email-masked]>
To: Fatma Maher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 May 2021 11:02:55 -0700 (MST)

Hi 

After the RMA is created the tech team can not update the status 

It seems that the items was collected from the customer on 28th 
Just send him the quality check canned response 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, April 28, 2021 2:03:40 PM 
Subject: Update status 6294524976 

Hi Team, 

Problem Statement: Update status 

Order Date : Apr 9, 2021 
Order ID: 6294524976 
Tracking ID: Z3906599 

The order has been delivered on Apr 13 06:14 PM: but till now the status has not been updated. I have escalated to Get fareye support team, but they did not response, so kindly check and assist. 

Regards, 
Fatma Maher.