Subject: RE: Promo Code ISSUE
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Nusaybah Alzuman <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 1 May 2021 11:53:26 +0000

Looping @Nusaybah Alzuman<mailto:[email-masked]> @Qazi Mohammed<mailto:[email-masked]>,

Please look into this complaint as store not been able to redeem the attached credit note.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, May 1, 2021 12:21 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Promo Code ISSUE

External email sender, please take precaution.
Hi Team,
Please note that the customer got the voucher (PFA) from the below branch:
Center Point Al Alya Mall branch in Madinah Saudi Arabia

However when he went there to redeem it they denied due to some system issue.

Please check on the case and advise.

Regards
shakeeb
________________________________
From: "Elbadri" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 12:22:00 PM
Subject: Promo Code ISSUE

Hi Team,

Problem Statement:Promo Code ISSUE

Order Date : NA
Order ID: NA
Tracking ID: NA
Assistance Required:Promo Code ISSUE

promo code no: 2113810414100J0017

store details  Center Point Al Alya Mall branch in Madinah Saudi Arabia

Issue Description: Customer has gotten promo  code for store and he tried to used in store but store do not accepted the promo code due to error in the system now customer asking about resolve his issue kindly check the attached document

Regards

elbadri

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