Subject: Re: Refund Not Processed/ 9635487962
From: PRINCE MALIK <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 30 Apr 2021 04:21:28 -0700 (MST)

Hi Team, 

Kindly update on this. 

Regards, 
Prince 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Vaibhav Ohri" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "PRINCE MALIK" <[email-masked]> 
Sent: Friday, 23 April, 2021 15:29:32 
Subject: RE: Refund Not Processed/ 9635487962 

[ mailto:[email-masked] | @Vaibhav Ohri ] 

Was this handed over to CONLOC? 

RP021521001773 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, April 23, 2021 1:28 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Vaibhav Ohri <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; anwar panery <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; PRINCE MALIK <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Refund Not Processed/ 9635487962 

External email sender, please take precaution. 

Hi Team, 

Please assist to get an update on the below. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Karini" < [ mailto:[email-masked] | [email-masked] ] >, "anwar panery" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "PRINCE MALIK" < [ mailto:[email-masked] | [email-masked] ] >, "ALL DXB DOM Banks E-Commerce" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, April 10, 2021 8:49:41 PM 
Subject: Re: Refund Not Processed/ 9635487962 

Hi Team, 

Regarding the AWB RP021521001773 the shipment was collected from the customer on 16th of Feb and till now not submitted to the WH, 

Please note that the customer is chasing us for the refund so we request you to submit the shipment to the customer ASAP. 

Regards 
shakeeb 

From: "prince malik" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, April 10, 2021 5:29:21 PM 
Subject: Refund Not Processed/9635487962 

Hi Team, 

Kindly do the needful asap. 

Problem Statement: Refund Not Processed 

Order Date : Feb 14, 2021 

Order ID: 9635487962 

Tracking ID: RP021521001773 

RMA: 1000533050 

Assistance Required: Need refund for customer. 

Issue Description: Return request was made on 15 Feb, 2021 However as per LMG website the order is with the shipper on 16 Feb, 2021. Kindly deliver the return items to the WH so that they can process the refund. 

Regards, 

Prince 

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