Subject: RE: Call back request - 9645408302
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 27 Apr 2021 13:09:04 +0000

@Faraz Lohani<mailto:[email-masked]>

Please do the call back and update here.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, April 27, 2021 2:34 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Call back request - 9645408302

External email sender, please take precaution.
Hi Team,

Please assist to arrange callback for the customer as per their request. Customer details mentioned below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 13, 2021 3:37:29 PM
Subject: Call back request - 9645408302

Hi Team,

With regards to Order ID 9645408302, the customer is asking for a call back to share his experience.

The order was placed on Mar 26 and was collected on Mar 27. The customer was not happy as he returned all the items from the order stating that 'none of the products are right'.

The refund was processed on Apr 04 and the customer has come back to us in between asking for a call back as he mentioned that his funds are getting blocked and he has received the wrong items the 3rd time.

Kindly arrange a call to customer to the below number:

Name: Kuldeep Mehta
Mobile: 0528998196

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com