Subject: Incomplete item delivered 6279037714
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], HAMZA <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 26 Apr 2021 04:49:16 -0700 (MST)

Hi Team, 

Problem Statement: BABYSHOP TEAM Missing part 

Order Date : 02/03/2021 

Order ID: 6279037714 
Item ID: 161509443 
Tracking ID: 16090666279037714 
Assistance Required: Incomplete Item Received 

Issue Description: Customer emailed us informing that he received the item on 13/03/2021 but the item which they received is incomplete, The deficiency of the baby crib came without a mosquito-proof semblance, customer also provided us the picture of item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Hamza