Subject: RE: Content complaint - 9634576943
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 25 Apr 2021 16:05:49 +0000

@Apoorv Joshi<mailto:[email-masked]>
Provide a 100 dirham compensation valid for 3 months.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, April 24, 2021 11:21 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Content complaint - 9634576943

External email sender, please take precaution.
Hi Team,

Can you please look into the below and advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 23, 2021 9:46:12 PM
Subject: Content complaint - 9634576943

Hi Team,

With regards to Order ID 9634576943, the customer has purchased 162922483 - - Fisher-Price Rainforest Friends Newborn-to-Toddler Portable Rocker which was collected on Feb 13. The customer is complaining that he has washed the seat for the 1st time as per the instructions and it torn.

Please find attached the images for the same.

We have offered AED 40.00 as a compensation and customer denied that. He is expecting more.

Kindly assist.

Regards,
Nikhil.

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