Subject: FW: store voucher complain //2313881 // [email-masked]
From: CP Salmiya <[email-masked]>
To: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Smkmgr Salmiya <[email-masked]>, Youraj Kinhikar <[email-masked]>
Date: Sun, 25 Apr 2021 14:03:49 +0000

Hi Team,

Please informed customer to visit our store and meet Mr. Haseen and Mr. Jonathan.

Thanks and Regards,

Jonathan
+965-98001799

From: CP Salmiya
Sent: Sunday, April 25, 2021 10:27 AM
To: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>
Cc: Smkmgr Salmiya <[email-masked]>; Youraj Kinhikar <[email-masked]>
Subject: FW: store voucher complain //2313881 // [email-masked]

Hi Team,

I have spoken to store manager for the concept shoe mart in regards to this  issue.
He will take necessary approval for the same.
Will revert back ASAP…

Thanks and Regards,

Jonathan
+965-98001799

From: Youraj Kinhikar
Sent: Sunday, April 25, 2021 10:01 AM
To: CP Salmiya <[email-masked]<mailto:[email-masked]>>
Subject: FW: store voucher complain //2313881 // [email-masked]<mailto:[email-masked]>

Please check and call me.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: 23 April 2021 17:29
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: store voucher complain //2313881 // [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Pls assist regarding this issue,

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 2:55:45 PM
Subject: store voucher complain //2313881 // [email-masked]<mailto:[email-masked]>

Hi Team,

Store address: Salem Al Mubarak, block 3,street 101,samiya,Haeally,kuwait
customer's email : [email-masked]<mailto:[email-masked]>
+965-5664-7446
Customer claims that he returned some item in the above store and received a coupen voucher of 6.75 KWD , valid till 05/03/2021 , he claims that the store staff misinformed him saying that it is valid till 31/03/2021 , however it was valid till 05/03/2021 thus he could not use it .

He wants compensation of 6.75 KWD .
please do the needful also find the coucher receipt attached .

Regards
Shafeeque

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