Subject: RE: late C&c
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: max Nadeem <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 23 Apr 2021 06:50:21 +0000

Hi Shakeeb,

Will check with store team and revert.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, April 22, 2021 8:57 PM
To: Jessie Caparas <[email-masked]>
Cc: max Nadeem <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: late C&c

External email sender, please take precaution.
Hi Jessie,

Need your assistance here.
The issue is pending since long time now,

Regards
shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Max nadeem" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 2:34:49 PM
Subject: Re: late C&c

Hi Team,

Kindly assist to check the availability of the below order for the customer's collection at the store.

Order Date: Mar 2, 2021
Order ID: 6278944426
Store code: Max60180
Tracking Id: 627894442623999991

Thank you for your help.

Regards,
Manish

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 12:21:36 PM
Subject: late C&c

Hi Team,

Problem Statement: Late C&C
Order Date: Mar 2, 2021
Order ID: 6278944426
Store code: Max60180
Tracking Id: 627894442623999991

Assistance Required: Need Urgent pick up

Issue Description: Customer placed an order on #Mar 2, 2021 and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Kindly check and update if the order is physically avail at the store, kindly contact the customer on #+966552802851 and handover the order.

Please assist in closing this case on priority. The order has already missed the delivery time frame.

Thank you for your help!

Regards,
Elharith.

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