Subject: RE: Late return collection: Order ID: 9644891080 Tracking ID: RP032621000368
From: Vaibhav Ohri <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Thu, 22 Apr 2021 11:18:15 +0000

HI Apoorv

The collection was attempted on 16th April, but customer informed the driver to come next day.

Please reassign the RVP again.

Regards

Vaibhav Ohri

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, April 22, 2021 3:12 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>; Manish Kumar <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; MOHAMMAD HUMAYUN <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Late return collection: Order ID: 9644891080 Tracking ID: RP032621000368

External email sender, please take precaution.
Hi Team,

Please assist to get an update on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMAD HUMAYUN" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 16, 2021 12:55:44 PM
Subject: Late return collection: Order ID: 9644891080 Tracking ID: RP032621000368

Hi Team,

The collection has been marked for reattempt and the customer can be reached on 0526426188.

Address:

Flat 134
The Centre Residence
Abu Baker Al Siddique Road
Al Muteena
Dubai

Problem Statement: Late Collection

Case id - 2320582

Order Date : Mar 24, 2021
Order ID: 9644891080
Tracking ID: RP032621000368
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on 26/03/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish

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