Subject: RE: RRN: Order id - 6286829304 and 6288880675
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>
Date: Wed, 21 Apr 2021 11:23:46 +0000

@Manish Kumar<mailto:[email-masked]>

This has been shared to Payfort and we are still waiting for them to revert.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Wednesday, April 21, 2021 2:24 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; MOHAMMED ALMUSTAFA <[email-masked]>
Subject: Re: RRN: Order id - 6286829304 and 6288880675

External email sender, please take precaution.
Hi Team,

Please help us with the below RRNs:

Order id - 6288880675, Amount: SAR 21.79 and Amount: SAR 96.83

Order id - 6286829304, Amount SAR 280.00

Thank you for your help.

Regards,
Manish

________________________________
From: "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 21, 2021 1:14:19 AM
Subject: Refund not done.

Hi team,

problem statement:Refund not done.

order number :6288880675 __ 6286829304 .

issue description:The refund was rejected and shared with payfort since 29/3/2021 __ 25/3/2021 still customer not received the refund, please share the RRN for the refund for the order 6288880675 __ 6286829304 .

Kindly check and do the needful asap.

Regards,
Mohamed.

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