Subject: RE: Late return to the warehouse for the NDR order
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Tue, 20 Apr 2021 17:22:37 +0000

@Manish Kumar<mailto:[email-masked]>

As per CONLOC, this order was in fact delivered.

Check ticket ID 2391690.

Please check with the customer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Tuesday, April 20, 2021 3:33 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: Late return to the warehouse for the NDR order

External email sender, please take precaution.
Hi Team,

Kindly assist us to get the below RMA 1000711526 processed for NDR as the customer is asking for his refund.

Thank you for your help.

Regards,
Manish
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 20, 2021 2:09:51 PM
Subject: Late return to the warehouse for the NDR order

Hi Team,

Problem Statement: ​ Late return to the warehouse
Order Date : Mar 14, 2021

Order ID: 6283729729

Return Tracking ID: CRDSAL0201601921
Child ticket : 2391690

Issue Description: As per tracking ID the order is RTO since 28 March 2021, however warehouse claims that they did not received the shipment till now .
Kindly ​return the items to the warehouse .

Thank you for your help.

Regards,
Shafeeque
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