Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Seeta Kunwar <[email-masked]>
Date: Tue, 20 Apr 2021 10:14:35 +0000 (UTC)

Hey Seeta Kunwar ,

You have new message(s) in this group.

Livesalesman Team

A

Jessie Kathleen Go Caparas

as both email and chat volume has increased, what are the type of calls are we getting? anything specific? any concerns?

As of now nothing specific yet Jessie, if any tech issue or any repeated issues which customer's are reporting, we will report

Apoorv Joshi

A

Jessie Kathleen Go Caparas

2393032
2384538
2421859

Updated the group and have given the agent feedback on this as well. Will coach him on this as soon as he is on shift.

Apoorv Joshi

A

Jessie Kathleen Go Caparas

2395664 - this is sorted

closed

Apoorv Joshi

A

2407372 - this is sorted

Akshay Berry

A

2256529 - item canceled reply and close

Akshay Berry

A

Akshay Berry

2407372 - this is sorted

done

Apoorv Joshi

A

Akshay Berry

2256529 - item canceled reply and close

done

Apoorv Joshi

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.