Subject: RE: Drop payment : [email-masked] // 2245024
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Mohd Zafar <[email-masked]>
Date: Tue, 20 Apr 2021 08:30:35 +0000

Hi Athar,

Please do the refund through PayFort portal for below orders.

6282192873
Authorization Code 993152
Card Number     529415******1546
Date 10-03-2021
Amount SAR 327

6282192763
Authorization Code 911480
Card Number     529415******1546
Date 10-03-2021
Amount SAR 327

Regards,
Malik
From: Manish Kumar <[email-masked]>
Sent: Tuesday, April 20, 2021 11:00 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: Drop payment : [email-masked] // 2245024

External email sender, please take precaution.
Hi Team,

Kindly assist us regarding the below concern.

Regards,
Manish

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 10, 2021 2:25:12 PM
Subject: Drop payment : [email-masked]<mailto:[email-masked]> // 2245024

Hi Team,

​Customer claims that he tried to place an order on 10/03/2021 , however the order is not placed and the amount is deducted twice .Please find the details below and do the needful.

1. Amount Deducted : SAR (327.00 + 327.00)
2. Date of Deduction: 10/03/2021
3. Customer's Email address :  [email-masked]<mailto:[email-masked]>
4. Auth. Code : 1024265 &  102484114
pleas find the bank statement attached

Regards
Shafeeque

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