Subject: RRN: order id - 6279518949
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>
Date: Mon, 19 Apr 2021 23:31:03 -0700 (MST)

Hi Team, 

Kindly assist us with the RRN for the amount of SAR 110.00 in the order id - 6279518949 

Thank you for your help. 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, April 19, 2021 7:21:00 AM 
Subject: refund approval 

Hi team, 

problem statement:refund not done. 

order number :6279518949 . 
RMA: 1000616626 . 

issue description: customer returned to the store since 9/3/2021 but the refund fro the items not done and it showing in transaction statue (This process is not allowed because the specified request has not yet been approved). 
Kindly check and do the needful asap. 

Regards, 
Mohamed.