Subject: RE: Bank Transfer Issue - 9604012072
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 19 Apr 2021 15:07:44 +0000

@Apoorv Joshi<mailto:[email-masked]>

Will check with finance.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, April 19, 2021 5:59 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Bank Transfer Issue - 9604012072

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9604012072

Bank Transfer here is done on Oct 21, 2020 for an amount of AED 123.849 under Hybris ticket: 03631045. Customer has reopened this case saying he did not receive this refund. This is one of the 2020 case, please advise if any Refund/Transfer acknowledgement can be shared for this Bank Transfer.

Thank you for your help!

Regards,
Apoorv
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