Subject: Re: Missing Items
From: Shakeeb Arsalan <[email-masked]>
To: HAMZA <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 19 Apr 2021 06:05:38 -0700 (MST)

Hi Hamza, 

Please Create Child ticket and assign the child ticket to DXB team, as advised before in the following email (Child Ticket Escalation for DXB Group) 

Regards 
Shakeeb 

From: "HAMZA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, April 16, 2021 11:37:08 PM 
Subject: Missing Items 

Hi team, 

Problem Statement:Missing Items 
Order ID: 8246612160 
Ticket NO:2359760 
The customer claimed that she received only two items from the whole order,the items she received as following (162997613 - Juniors - Juniors Printed 5-Piece Comforter Set) (163051684 - Juniors - Juniors Printed 2-Piece Comforter Set). 

Kindly check and assist. 

Regards, 
Hamza