Subject: Re: item returned but no RMA #9648166312
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Mon, 19 Apr 2021 04:39:30 -0700 (MST)

Hi Team, 

Please note that the customer has returned 161288380 - - Full Length Jeans with Pocket and Zip Detail to the store, however there is no RMA created in this order and it also not reflecting while creating the new RMA. 

Kindly look into the issue and assist us to get it resolved. 

Order No. : 9648166312 
Order Date : Apr 4, 2021 
Store Code: Splash 21463 

Thank you for your help. 

Regards, 
Manish 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, April 18, 2021 3:04:51 PM 
Subject: item returned but no RMA #9648166312 

Hi Team, 

PFA 

Order No. : 9648166312 
Order Date : Apr 4, 2021 
Store Code: Splash 21463 

As per the customer he returned 161288380 - - Full Length Jeans with Pocket and Zip Detail to the store, however there is no RMA. 

Kindly check and process the refund. 

​Regards, 
Juhi