Subject: RE: Late delivery 6290918258 & FP0401210002177
From: Poovanna KBelliyappa <[email-masked]>
To: ArishLaila <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Fatma Maher <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Mon, 19 Apr 2021 09:44:11 +0000

@ArishLaila<mailto:[email-masked]>-FYI..

From: ArishLaila <[email-masked]>
Sent: Monday, April 19, 2021 10:32 AM
To: Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Olm Riyadh <[email-masked]>; Poovanna KBelliyappa <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fatma Maher <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Late delivery 6290918258 & FP0401210002177

+ @Poovanna KBelliyappa<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 6:22 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late delivery 6290918258 & FP0401210002177

@Olm Riyadh<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Please advise on the below.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 18, 2021 1:57 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Fatma Maher <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery 6290918258 & FP0401210002177

External email sender, please take precaution.
Hi Jessie,

Need your assistance on this issue,
The customer is chasing us on daily basis.

Regards
Shakeeb
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Fatma Maher" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 17 April, 2021 18:14:36
Subject: Late delivery 6290918258 & FP0401210002177

Hi Team,

Please note that the customer is chasing us daily on chat regarding this order, the case was escalated twice through freshdesk to the team but no action has been taken yet.
Please assist ASAP.
Problem Statement: What is the issue (Late Delivery)

Order Date : 31/03/2021

Order ID: 6290918258
Tracking ID: FP0401210002177

Contact NO; 0 543430192 & 0563207182
Khayala Street 2nd Floor Flat 35
Saudi Arabia (SA)
04-1-31,Al Yasmin,Riyadh
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 01/04/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Shakeeb

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