Subject: FW: LMG Staff Complaint - 6281042090, 6290225662
From: Jessie Caparas <[email-masked]>
To: Olm Riyadh <[email-masked]>, ArishLaila <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 18 Apr 2021 06:14:08 +0000

@Ramesh Gottimukkala<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Can we please look into this urgently?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, April 16, 2021 7:46 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: LMG Staff Complaint - 6281042090, 6290225662

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6281042090, 6290225662

Customer is complaining regarding LMG collection guy and is saying that he has filed a complaint against the partner in police as well. Customer is saying that the collection partner used foul language against him and he has already been contacted by someone from warehouse but customer insist his issue has not been resolved yet.

Please find attached the audio recording as well as screenshot of conversation he has shared with the collection partner as well as the WH personell. Also, attaching his full complaint as well.

Customer details are as follows:

Number: +966 53 2184502
Name: Wasif Ali

Please look into this and assist to get the customer contacted regarding this complaint as customer is continuously asking for a feedback on his complaint.

Thank you for your help!

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com