Subject: Re: Extension for credit voucher - Ticket ID 2218599
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 16 Apr 2021 23:08:03 -0700 (MST)

Hi Team, 

Kindly suggest us on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Fatma Maher" <[email-masked]> 
Sent: Saturday, April 3, 2021 3:06:11 PM 
Subject: Extension for credit voucher - Ticket ID 2218599 

Hi Team, 

With regards to the above mentioned ticket id, the customer is requesting for the extension of the credit voucher '1001010324080H9R18' which has expired on Feb 20, 2021 as his brother was tested positive and was taking precaution. 

The voucher amount is AED 155.00 and the customer is asking for an extension. We have asked the customer to share the images and the customer has shared that number and not sharing the images with us. 

Regards, 
Nikhil.