Subject: LMG Staff Complaint - 6281042090, 6290225662
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 16 Apr 2021 08:45:41 -0700 (MST)

Hi Team, 

With reference to the order number: 6281042090, 6290225662 

Customer is complaining regarding LMG collection guy and is saying that he has filed a complaint against the partner in police as well. Customer is saying that the collection partner used foul language against him and he has already been contacted by someone from warehouse but customer insist his issue has not been resolved yet. 

Please find attached the audio recording as well as screenshot of conversation he has shared with the collection partner as well as the WH personell. Also, attaching his full complaint as well. 

Customer details are as follows: 

Number: +966 53 2184502 
Name: Wasif Ali 

Please look into this and assist to get the customer contacted regarding this complaint as customer is continuously asking for a feedback on his complaint. 

Thank you for your help! 

Regards, 
Apoorv